Andrew Howes

CV

I am passionate about using technology to improve the world around us.

Find out what expertise and experience I could bring to your organisation in my CV.

Print CV / resume

Highlights

Power Platform solutions

I’ve helped organisations make the most out of the Power Platform, including a two-year project to adopt Dynamics.

4+ years of Power BI

I’ve led multiple Power BI projects using data from Dynamics, Azure Storage and SQL.

Software engineering

With my Master of Computing degree, I am skilled in Python and Java with exposure to R and JavaScript.

Systems administration

I have extensive experience as a Systems Administrator for AAD / Microsoft 365 and have delivered IT support at levels 1-3.

Professional experience

Value for money

I helped Shelter improve their return on investment for Dynamics by conducting a licensing and storage review.

I delivered a 29% reduction in D365 licensing costs by reducing our additional storage costs, utilising a data lifecycle and reducing unnecessary licenses.

Supporter CRM Manager

Shelter, 2023 – Present

I began working for Shelter, a UK housing and homelessness charity, in 2023. As manager of the Dynamics 365 based Supporter CRM, I am responsible for the ongoing operation and development of the CRM.

Achievements:

  • Reduced Dynamics and licensing costs by 29% YoY, by conducting a licensing review, proposing and implementing a data lifecycle framework.
  • Created a Super Users group to empower teams across the organisation to adopt Dynamics features into their processes.
  • Implemented embedded Power BI reporting in Dynamics to enable users to access the effectiveness of campaigns without leaving the CRM.

Information Systems Manager

FemiliPNG Australia, 2022 – 2023

FemiliPNG Australia (Friends of Femili PNG) is a non-profit that supports survivors of violence in Papua New Guinea. As the technology lead at FemiliPNG Australia, I spearheaded the identification, development, and implementation of solutions to enhance the organisation’s capacity.ย  This role enabled me to work with people from diverse backgrounds and technical abilities.

Achievements:

  • Successfully proposed, developed, and implemented a CRM using Model Driven Power Apps that efficiently manages and reports on the outcomes of 6,000+ clients.
  • Spearheaded the implementation of a robust data analysis system using Power BI, and Azure Data Factory.
  • Trained staff and developed detailed documentation on the Power Platform and Power BI.
  • Effectively managed the ยฃ2,700 pound Azure Cloud budget, optimising resource allocation to best meet the organisations need.
  • Led data wrangling, analysis and mining for the organisation and key funding bodies.
  • Orchestrated the website redevelopment, by collaborating with stakeholders and external developers.
  • Provided IT support at level two and three for staff across the organisation in Australia and Papua New Guinea.

Did you know?

For Femili PNG, I proposed, developed and implemented a Power Apps based Case Management System that digitised the tracking outcomes for survivors of violence. This greatly improved reporting capacity and provided real-time business intelligence to management.

Learn more on my blog.

Andrew teaching a Femili PNG staff member how to use the CRM.

Cyber Security Intern

KPMG, 2023

KPMG Cyber provides cyber security services that enable organisations to prevent, plan for, and respond to cyber-threats. In this paid internship, I worked on several engagements and internal tools, providing real value to clients and the organisation.

Achievements:

  • Conducted a cyber security posture assessment for a major international SaaS provider. 
  • Integrated new cyber threat intelligence sources into monitoring tools and conducted analysis with Splunk. 
  • Collaborated with colleagues using Git to add new features to a Python program. 
A screenshot of a cyber threat intelligence dashboard. Four charts appear on a black background. They show the most common threats, the location of dangerous IP addresses, the biggest threat actors, and how the threat landscape has changed over time.

Cyber security

At KPMG, I integrated new sources of cyber threat intelligence into their network monitoring tool, improving their capability to detect and respond to advanced cyber threats. Watch my three minute pitch that explains my work.

Information Systems Officer

FemiliPNG Australia, 2020 – 2022

In this role I was the organisations lead for data analysis and management. I maintained and improved the systems used for client data reporting and provide timely, insightful reporting.

Achievements:

  • Lead client data reporting using STATA and Excel.
  • Created reports for the organisations executive, board and external funders.
  • Provided troubleshooting and IT support to staff in Australia and Papua New Guinea

Education Manager

Flip Out Australia and New Zealand, 2018-2019

Flip Out Australia and New Zealand is the Master Franchisor and head office for Flip Out in the region. In this role, I gained extensive experience in the small business and franchise sector.

Achievements:

  • Implemented franchise-wide financial insights tool to increase visibility of operations.
  • Developed a Learning Management System used by over 400 employees.
  • Presented at conferences, trainings, and workshops.

Academic experience

Master of Computing

Australian National University, 2022 – 2023

Through this degree I developed a deep knowledge of software development techniques and computing practices.

Achievements:

  • GPA of 6.8 out of 7.
  • Expertise in Java, SQL, Python, DAX, HTML and JS.
  • Key topics of study include software development, data management, and data analysis.

Bachelor of Politics, Philosophy and Economics

Australian National University, 2018 – 2021

Studying a Bachelor of Politics, Philosophy and Economics has provided me with the fundamental building blocks to think critically about complex global problems.

Achievements:

  • GPA of 6.7 out of 7.
  • Key topics of study included Developmental Economics, Managerial Economics and Behavioural Economics.

Research and data analysis

An image showing a chart of percentage of gross income spent on employee expenses over years and by types of group.

In both my degrees, I developed my data wrangling and analysis skills and put them to use conducting research.

See how I used Python, SQL and RESTful API’s to answer questions about charity trends in my blog post.

Personal experience

Australian Representative

Indonesian Student Cultural Exchange Program, 2016

I was selected by the Indonesian Government to take part in a two-week cultural understanding trip.

Volunteer

Trash Gather 2017 – 2022

I assisted the group to collect and communicate data to inspire change in the public & private sector.

Certifications

2023

  • Master of Computing at the ANU, with a GPA of 6.8/7

2022

  • Microsoft Certified: Power Platform Fundamentals

2021

  • Bachelor of Politics, Philosophy and Economics at the ANU, with a GPA of 6.7/7
  • Microsoft Certified: Power BI Data Analyst Associate

2015

  • Long Tan Leadership Award